Change your career, change lives
The Open University is the UK’s largest university, a world leader in flexible part-time education combining a mission to widen access to higher education with research excellence, transforming lives through education.
An exciting and new opportunity has arisen to join Student Support within Academic Services at The Open University. The Personal Learning Advisor is a new coach/mentor role within Student Support and is directly aligned with the University’s Access, Participation and Success Strategic Framework in particular the Access & Participation Strategy.
We are seeking highly motivated and versatile individuals who will support students from under-represented and disadvantaged groups through the delivery of coach-mentoring and solution-focussed approaches, to help them succeed in achieving their personal and educational goals.
Personal Learning Advisors will work on a case-load basis as part of a distributed team, closely aligned with our Information, Advice & Guidance (IAG) Services. In addition, the role holders will work collaboratively with a wide range of faculty staff (including Associate Lecturers, Staff Tutors/Student Experience Managers and central academics), and other specialist support services to provide individual and group support, to enhance student confidence levels, increase motivation and resilience, and help improve attainment.
The successful candidate will be comfortable working in a multiagency context and be able to build strong relationships with a diverse range of colleagues working remotely, to support students in their learning and personal development.
If you are looking for an opportunity within an inclusive environment to be at the heart of student support working across the University and can demonstrate the ability to develop and deliver coach-mentoring and solution-focused strategies to support students who are facing barriers to learning, then this is the role for you.
Skills and experience
· Do you hold a degree, professional qualification or have equivalent skills and/or experience in providing educational advice and guidance services, and have experience of using coach-mentoring or other solution-focussed approaches?
· The ability to communicate through the medium of Welsh, or a willingness to undertake Welsh language tuition.
· Do you have experience of responding effectively to and managing the emotional and psychological support needs of students?
· Can you be flexible and calm while maintaining perspective when assisting challenging students?
· Do you have a high level of initiative and willingness to take ownership of issues to resolve them?
· Do you have the time management skills needed to ensure that work is carried out effectively and efficiently?
· Do you have a sound understanding and commitment to diversity and inclusion?
If you can answer yes to the above, we would love to hear from you.
The full summary of duties and skills required for the role can be found on the link below.
Full time, 4-year fixed term contract available (funded project). Applications of 0.5FTE and above will also be considered.
This position is available to current OU staff as a 2-year secondment opportunity. Approval should be sought from current line manager prior to application.
The location of this position is negotiable and can be based in any one of the OU offices in England, Scotland, Wales or Ireland and/or a flexible approach to office and home working
Successful applicants will be required to undertake an enhanced DBS check or equivalent for their nation of residency.
What you get in return
We have a strong commitment to providing training and development in and beyond your current role. This includes thorough induction into the organisation and regular reviews of your training and development needs.
We also offer a great range of benefits that support our employees and their families for the long term. Benefits include an attractive pension scheme and 33 days holiday per annum for support staff, plus Bank Holidays and Christmas closure days although this role may require some flexibility to service the needs of the business.
How to apply
This role is part of an anonymous recruitment trial. To apply for this role please submit the following;
Ø Completed Candidate Question Sheet (found under the attachments below)
Ø Application form
Please do not change the name of the Candidate Question Sheet document or put your name on the document. Your application form will be held centrally by the Resourcing Hub and will not be sent to the Panel.
If your initial application is successful, we will contact you to obtain a copy of your CV. You will only be invited to interview if you meet the minimum requirements of the role as set out in the Job Description.
Please submit your documents to email@example.com. Please ensure you quote the vacancy reference number 17651. When submitting your application, please make sure that your communication includes the following in the subject line: “Application – Personal Learning Adviser – Academic Services – 17651”
Closing date: 19 October 2020 – noon
Interview date: TBC
The University is unable to offer visa sponsorship for this role as per the requirements laid out by UK Visas and Immigration regarding Right to Work in the UK.
We value diversity and we recognise that different people bring different perspectives, ideas, knowledge and culture, and that this difference brings great strength. Applications from candidates with protected characteristics are welcomed.
Where you start in life doesn’t dictate where you go.