Performance Analyst

Full Time Part TimePermanent
  • Post Date: July 21, 2021
  • Apply Before: August 9, 2021
Job Description

The Driver and Vehicle Standards Agency is expanding their internal application development team. We work on high-profile digital products used by millions of people every year. To make an even greater impact, we need your skills to keep us at the forefront of technology.

And we really are at the forefront: our digital products and apps use machine learning and artificial intelligence, virtual reality, CGI and serverless solutions.

Our digital-first vision is underpinned by a clear strategy which allows our staff to develop and grow. There’s never been a better time to join DVSA Digital!

This role will play a key part in the performance analysis aspects of DVSA digital projects, ensuring that services delivered are simpler, clearer and faster to use through the provision of an efficient, accessible and user-centre service experience.

Responsibilities

Roles Responsibilities include (but not limited to):

  • Influencing and supporting product teams.
  • Collecting relevant and accurate data from digital and offline sources.
  • Providing accurate, engaging and actionable analysis of online and offline data sources.
  • Providing insight and recommendations for action based on user data.
  • Influencing best practice in digital performance management.
  • Playing a key role in shaping and delivering data sets and repositories that meet business objectives.

Please see the attached Role Profile for an in-depth view of the post.

About you

To thrive in this role, you will possess a good knowledge and application using Google Analytics and/or other digital analytics platforms. You will hold demonstrable experience of using different data set tools to transform and analyse different data sets. These qualities will be combined with the ability to discover and share analytical insight with stakeholders with varying levels of analytical expertise. Consequently, we would love to hear from applicants with first class written and verbal communication skills. This skill set will be vital in gathering and understanding technical requirements and working with developers to build suitable analytical solutions.

We are committed to encouraging and enabling our staff to develop in and above their role and will support you through further development opportunities/qualifications.

For more info on our digital transformation, head over to ourBlog andLinkedIn .

Behaviours

We’ll assess you against these behaviours during the selection process:

  • Delivering at Pace
  • Making Effective Decisions
  • Working Together
  • Communicating and Influencing
  • Managing a Quality Service

Technical skills

We’ll assess you against these technical skills during the selection process:

https://www.gov.uk/guidance/performance-analyst

Benefits

The Driver and Vehicle Standards Agency (DVSA) helps everyone stay safe on Britain’s roads.

We’re an innovative organisation that values professional expertise and invests in all our people. We champion inclusive and diverse teams, ensuring we have the skills required to deliver transport that moves Britain ahead now and into the future, meeting the needs of the people who use our services.

If you would like to read more about the great opportunities and benefits of working at DVSA visit our Careers website.

Things you need to know

Security

Successful candidates must pass a disclosure and barring security check.
People working with government assets must complete basic personnel security standard checks.

Selection process details

This vacancy is using Success Profiles, and will assess your Behaviours, Experience and Technical skills.
We are closely monitoring the situation regarding the coronavirus, and will be following central Government advice as it is issued. There is therefore a risk that recruitment to this post may be subject to change at short notice. In addition, where appropriate, you may be invited to attend a video interview.

Please continue to follow the application process as normal and ensure that you check your emails regularly as all updates from us will be sent to you this way.

The Civil Service Nationality Rules has been updated following the United Kingdom’s exit from the European Union. The new rules will come into effect on 1st January 2021. We urge people from the EU, European Economic Area and Switzerland to be familiar with the updated Nationality rules prior to applying for this role.

As part of the application process you will be asked to complete a CV and personal statement. Further details around what this will entail are listed on the application form.

The sift is due to take place from 6th April 2021.

Interviews are due to take place w/c 19th April 2021.

This interview will be conducted via a video interview, details of which will be provided to you should you be selected for interview.

We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates.

How to Apply

To apply for this role, you will need to provide detailed evidence of your experience of the following sift criteria within your CV and Personal Statement:

  • Good understanding of Google Analytics or other digital analytics platforms: instrumenting, administration and analysis
  • Practical experience of using different data tools to transform and analyse different data sets
  • Experience of discovering and sharing analytical insight with stakeholders with various levels of analytical expertise
  • Understanding and / or experience of conversion rate / digital take-up optimisation
  • Experience of gathering and understanding technical requirements and working with developers to build suitable analytical solutions
  • Strong proficiency with spreadsheets
  • Ability to operate within fast-moving Agile delivery environment
  • Ability to simply and clearly communicate technical design in conversation, documentation and presentations
  • Open attitude to sharing information and knowledge
  • Ability to prioritise own time and activities with minimal guidance

The selection process will be designed specifically for the role. As a result, your assessment could include:

  • an interview
  • an interview with one or more exercises
  • a full day of activities including interactive, written and timed exercises

You’re encouraged to become familiar with the role profile, as you may be assessed against any of the criteria recorded within.

Please see attached candidate notes for further information about our recruitment process.

The Department for Transport alongside other Government Departments recruit using Success Profiles. This means for each role we consider what you will need to demonstrate in order to be successful. This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.

For further information on Success Profiles visit our Careers website.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section

Further Information

To learn more about applying for a role within the Department for Transport, visit the Application Process page of our Careers website.

Before submitting your application, we encourage you to visit our Things You Need to Know page for further information about applying for a role within the Department for Transport and the Civil Service.

Throughout this job advert there are links to the DfT Careers website, which provides you further information to support your application. Should you be unable to access the information on our website, please email DRGComms@dft.gov.uk for assistance.

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the Republic of Ireland
  • nationals from the EU, EEA or Switzerland with (or eligible for) status under the European Union Settlement Scheme (EUSS)
  • relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
  • relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
  • certain family members of the relevant EU, EEA, Swiss or Turkish nationals

Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :
Name : Digital Resourcing Team
Email : DigitalResourcing@dft.gov.uk

Recruitment team :
Email : dftrecruitment.grs@cabinetoffice.gov.uk

Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email: dftrecruitment.grs@cabinetoffice.gov.uk If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Click here (https://civilservicecommission.independent.gov.uk/) to visit Civil Service Commission

Attachments

20210316 Performance Analyst – Role Profile 
Candidate Guidance for CV and Personal Statement