Fixed Penalty & Prosecution Case Officer

Application deadline date has been passed for this Job.
This job has been Expired
  • SALARY & BENEFITS £21,167
  • Job Contact Emily Bywater
  • Contact Email
  • EDUCATION LEVEL Undergraduate degree (or equivalent)
  • INDUSTRY SECTOR Public Services
Job Description


Are you someone who is passionate about making a difference?

Can you use your excellent time management skills to prioritise your work?

Do you want the opportunity to help make our roads safer and save lives?

If this sounds like you then we would love for you to apply and join our busy and dynamic team!

You will play an integral part in preparing a range of documents so they can be presented at court. You’ll have a strong attention to detail which ensures all information is accurate and produced within agreed timelines. You will be acting on behalf of the Secretary of State for Transport so being able to remain professional is an essential attribute you will need to possess.

As part of this role you will be expected to manage your time effectively to ensure that all Fixed Penalty notices have been registered and the relevant reports are accurate. You will also be processing invoices, collaborating with other team members to confirm all payments are up to date. You will be expected to support your team with dealing with the internal and external mail, ensuring that all mail goes to the correct departments.

ResponsibilitiesRoles and Responsibilities

• Working as part of a team to deliver efficient service to support the Roadside Fixed Penalty activities of DVSA

• Preparing accurate summonses or postal charges and related documentation for cases to be presented at court.

• Liaising with contracted solicitors and DVSA enforcement staff with respect to specific cases and appoint legal representation in the event of an appeal against a court decision.

• Executing own responsibilities effectively and in line with DVSA policies and processes, ensuring that daily tasks and activities are delivered against agreed objectives.

• Booking hearing dates at specified Magistrates’ Courts, liaising between courts, Solicitors and DVSA staff.

• Processing payments relating to court costs and solicitor invoices. Also, identify and chase any outstanding.

For a more in-depth description of what the role entails please see attached role profile.

About you

We are seeking a resilient individual who can work well under pressure, and handle various requests at any one time.

You will need to be a highly organised individual who can work to tight deadlines, managing a varied and challenging workload.

You have excellent analytical and problem-solving skills, with the ability to identify any issues and deliver a solution.

We will look to you to have excellent interpersonal skills, ensuring that you are always professional and approachable to all internal and external partners.

You will collaborate well with others, being able to bounce off ideas with your colleagues and create a positive working environment.

About us

The Driver and Vehicle Standards Agency (DVSA) helps everyone stay safe on Britain’s roads.

We do this by helping people through a lifetime of safe driving, helping them keep their vehicles safe to drive, and protecting them from unsafe drivers and vehicles.

Our work affects millions of people and thousands of businesses. Most importantly, our work saves lives.

We’re an organisation that values professional expertise. We work in inclusive and diverse teams. Meeting the needs of the people who use our services runs through everything we do.
We have exciting plans for the next 5 years to continue making our roads safer. Join us on our journey and help us to save lives.

We are part of the Department for Transport (DfT). DfT is a great place to work, and our ‘one team’ approach really makes a difference. We value our staff and that’s why we’re committed to nurturing an inclusive environment across the Department.

You’ll be part of an innovative organisation that invests in all our people, ensuring we have the diverse skills to deliver transport that moves Britain ahead now and into the future.

We welcome applications from a diverse range of backgrounds and communities, including individuals who identify as female, male, trans, non binary, disabled, black, Asian or minority ethnic etc.
Find out more about working at DVSA


We’ll assess you against these behaviours during the selection process:

  • Working Together
  • Delivering at Pace
  • Changing and Improving
  • Managing a Quality Service
Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits. We offer generous annual leave, attractive pension options, flexible working, inclusive working environments and much more to support a healthy work/life balance.
Things you need to know


Successful candidates must pass a disclosure and barring security check.

Selection process details

This vacancy is using Success Profiles, and will assess your Behaviours, Strengths and Experience.

We are closely monitoring the situation regarding the coronavirus, and will be following central Government advice as it is issued. There is therefore a risk that recruitment to this post may be subject to change at short notice. Please continue to follow the application process as normal and ensure that you check your emails regularly as all updates from us will be sent to you this way.

Selection Process

The sift is due to take place on the 6th of April

Interviews/assessments are likely to be held w/c 20th of April

Interview location to be confirmed.

We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates.

How to Apply

Please utilise the word count to provide us with of the following:

• Your experience of managing your time effectively to meet a tight deadline
• Your experience of communicating with various stakeholders to ensure an effective outcome
• Your experience of quality checking your own and/or colleague’s work to ensure accuracy

The selection process will be designed specifically for the role. As a result, your assessment could include:
• an interview and written exercise

The Department for Transport alongside other Government Departments recruit using Success Profiles. This means for each role we consider what you will need to demonstrate in order to be successful. This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity. For further information on Success Profiles please click href=”” rel=”external”> here

Your interview may consist of a range of question types. These may include questions about:

• what energises and motivates you
• how you would manage situations relevant to the role
• your previous experience
• your professional skills and knowledge

You’re encouraged to become familiar with the role profile, as you may be assessed against any of the criteria recorded within.

Further Information

We have adopted anonymised recruitment. This means that your name, date of birth and other personal details will not be seen by the sift panel.
We may hold a merit list for up to twelve months. During this time, if a similar role is identified and you have been placed on the merit list you may be considered for the post. Within the merit list period, your application form and selection information may be shared across the department and its agencies.

Please see attached candidate notes for further information about our recruitment process.

We are closely monitoring the situation regarding the coronavirus, and will be following central Government advice as it is issued. There is therefore a risk that recruitment to this post may be subject to change at short notice. Please continue to follow the application process as normal and ensure that you check your emails regularly as all updates from us will be sent to you this way.

A reserve list may be held for a period of 12 months from which further appointments can be made.

If successful and transferring from another Government Department a criminal record check maybe carried out.

Applicants who are successful at interview will be, as part of pre-employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstance some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing stating the job reference number in the subject heading.

New entrants are expected to join on the minimum of the pay band.

Reasonable adjustment
If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.
Any move to the Department For International Trade will mean you will no longer be able to carry on claiming childcare vouchers.

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

Open to UK, Commonwealth and European Economic Area (EEA) and certain non EEA nationals. Further information on whether you are able to apply is available here.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
Apply and further information

Contact point for applicants

Job contact :

Name : Emily Bywater
Email :

Recruitment team :
Email :

Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email: If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Click here ( to visit Civil Service Commission