F&CS Directorate Business Support

Application deadline date has been passed for this Job.
This job has been Expired
  • SALARY & BENEFITS £30,131 - £32,691
  • Job Contact Helen Milne
  • Contact Email helen.milne@dvsa.gov.uk
  • EDUCATION LEVEL Undergraduate degree (or equivalent)
  • INDUSTRY SECTOR Public Services
Job Description


Bristol, Newcastle-upon-Tyne, Nottingham, Swansea


Are you passionate about great communications and staff engagement?

Are you someone who enjoys collaborating with different business areas on their strategies and plans?

Do you enjoy working in a fast pace and varied environment?

If so, then we have an exciting opportunity for an enthusiastic individual to join us and we’d love to hear from you!

Your main responsibility will be providing support and recommendations to the Director of Finance and Corporate Services. You will be working closely with the Director, Director’s Personal Assistant and the Directorate senior leadership team. In this role you will be involved with analysing information on the Directorate and producing reports and communicating your findings to the Director and other senior leaders across the directorate.


Roles and Responsibilities

• Sourcing or writing about items of topical interest and relevance to the Directorate and compiling and editing Directorate communications across a range of channels, including the F&CS monthly newsletter

• You will be the first point of contact for DVSA Strategy Team and attend planning meetings on behalf of F&CS, then liaise with senior managers to coordinate the planning process.

• Collaborating with senior management & Human Resources to ensure succession plans and talent management activities are planned, actioned/completed and delivered.

• Attending meetings with the F&CS Director as required; taking notes and recording actions; and ensuring actions are directed to the appropriate action owner.

• Coordinating planning and delivery of the annual Directorate Day conference, including liaison with suppliers and interpretation of feedback from the event.

• Developing and implementing Directorate initiatives on a range of topics aimed at improving staff welfare and engagement.

For more information for what the role entails please find attached role profile

Additional information
There will be regular travel to our other DVSA offices, which will include some overnight stays.

If you are successful at interview you will be required to be present at our Bristol office, Berkeley House for a minimum of 2 days per week.

About you

You will have excellent organisational skills, ensuring you manage and filter workflow as well as organise and prioritise your work to maximise productivity and achieve all deadlines. You will be highly adaptable and flexible, adjusting to the requirements of the role.

We are looking for someone who is confident in building and maintaining strong working relationships across the business and wider industry. You will be able to build rapport quickly with internal and external stakeholders, working collaboratively and sharing best practice.

We would encourage you to apply if you are able to use your skills to create effective reports and communications for your line manager and other colleagues.

About us

The Driver and Vehicle Standards Agency (DVSA) helps everyone stay safe on Britain’s roads.

We do this by helping people through a lifetime of safe driving, helping them keep their vehicles safe to drive, and protecting them from unsafe drivers and vehicles.
Our work affects millions of people and thousands of businesses. Most importantly, our work saves lives.

We’re an organisation that values professional expertise. We work in inclusive and diverse teams. Meeting the needs of the people who use our services runs through everything we do.
We have exciting plans for the next 5 years to continue making our roads safer. Join us on our journey and help us to save lives.

We are part of the Department for Transport (DfT). DfT is a great place to work, and our ‘one team’ approach really makes a difference. We value our staff and that’s why we’re committed to nurturing an inclusive environment across the Department.

You’ll be part of an innovative organisation that invests in all our people, ensuring we have the diverse skills to deliver transport that moves Britain ahead now and into the future.

We welcome applications from a diverse range of backgrounds and communities, including individuals who identify as female, male, trans, non binary, disabled, black, Asian or minority ethnic etc.

Find out more about working at DVSA


We’ll assess you against these behaviours during the selection process:

  • Delivering at Pace
  • Communicating and Influencing
  • Managing a Quality Service
  • Working Together


Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits. We offer generous annual leave, attractive pension options, flexible working, inclusive working environments and much more to support a healthy work/life balance.

Things you need to know


Successful candidates must pass a disclosure and barring security check.

Selection process details

This vacancy is using Success Profiles, and will assess your Behaviours, Strengths and Experience.

We are closely monitoring the situation regarding the coronavirus, and will be following central Government advice as it is issued. There is therefore a risk that recruitment to this post may be subject to change at short notice. Please continue to follow the application process as normal and ensure that you check your emails regularly as all updates from us will be sent to you this way.

Selection Process

As part of the application process you will be asked to complete a personal statement.

Please utilise the word count to provide us with the following:

• Your experience of communicating an important message to the business
• Your experience of analysing data and accurately reporting it back to the business within agreed timelines
• Your experience of using various IT systems such as Office 365 and other Microsoft application to communicate and produce documents to present it across an organisation

The sift is due to take place on the 6th of April

Interview is likely to be held from the 20th of April

We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates.

How to Apply

The selection process will be designed specifically for the role. As a result, your assessment could include:

•an interview

The Department for Transport alongside other Government Departments recruit using Success Profiles. This means for each role we consider what you will need to demonstrate in order to be successful. This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity. For further information on Success Profiles please click here

Your interview may consist of a range of question types. These may include questions about:

•what energises and motivates you

•how you would manage situations relevant to the role

•your previous experience

•your professional skills and knowledge

You’re encouraged to become familiar with the role profile, as you may be assessed against any of the criteria recorded within.

Further Information

We have adopted anonymised recruitment. This means that your name, date of birth and other personal details will not be seen by the sift panel.

We may hold a merit list for up to twelve months. During this time, if a similar role is identified and you have been placed on the merit list you may be considered for the post. Within the merit list period, your application form and selection information may be shared across the department and its agencies.

Please see attached candidate notes for further information about our recruitment process.

Reasonable adjustment

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

Contact Government Recruitment Service via dftrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

If successful and transferring from another Government Department a criminal record check may be carried out.

Applicants who are successful at interview will be, as part of pre-employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.

New entrants are expected to join on the minimum of the pay band.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstance some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

Any move to Department for Transport will mean you will no longer be able to carry on claiming childcare vouchers.

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

Open to UK, Commonwealth and European Economic Area (EEA) and certain non EEA nationals. Further information on whether you are able to apply is available here.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
Apply and further information

Contact point for applicants
Job contact :
Name : Helen Milne
Email : helen.milne@dvsa.gov.uk

Recruitment team :
Email : dftrecruitment.grs@cabinetoffice.gov.uk

Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email: dftrecruitment.grs@cabinetoffice.gov.uk If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Click here (https://civilservicecommission.independent.gov.uk/) to visit Civil Service Commission