Transformation Design Manager

Job Description

HM Land Registry is a successful, high-performing, innovative organisation. For more than 150 years HM Land Registry has protected and guaranteed people’s land and property rights by keeping and maintaining the Land Register for England and Wales. HMLR aims to become the world’s leading land registry for speed, simplicity and an open approach to data.

HM Land Registry are recruiting two Transformation Design Managers, to work on a fixed term appointment for 12 months, with the possibility of the role going permanent. This role sits at the heart of HMLR’s transformation agenda, working across the business to ensure that business change aligns with the organisation’s strategic direction, outcomes and ambition.

As the Transformation Design Manager, you will be an ambassador for change, working with stakeholders across the business, to ensure that HMLR’s strategic priorities are well understood and embedded in change design and delivery.

Working closely with the Transformation Design Lead, providing strategic direction and portfolio oversight for design practitioners, to ensure that products are strategically aligned. You will develop relationships, behaviours, tools, processes and procedures that provide HMLR’s leaders to have the most complete and accurate information, allowing them to make the most effective business change decisions possible. You will be pivotal in coaching others within the organisation.

You will provide support and guidance in the creation of business cases while reviewing and providing critical feedback on business change proposals. Working collaboratively with members of HMLR’s design community and stakeholders across the business, to manage roadmaps for HMLR’s services (internal and external), channels and customer propositions. You will analyse multiple datasets to assess organisational impact of change, understanding organisational performance metrics to help inform decisions and how to influence change delivery.

You will be required to work with other government departments, external organisations and suppliers to identify best practice relevant to HMLR’s business and infuse this in transformation design plans.

There will be some travel to other HMLR office’s, with overnight stays expected, where appropriate. This will be in line with government advice.

For further information, see the attached candidate pack.


To be successful in this role you will have experience through the various stages of the full project life cycle, including creation/contribution to business cases, with the ability to lead collaborative sessions with a wide range of senior stakeholders, while coaching and influencing others. You will be able to demonstrate experience of matrix managing cross-functional teams to deliver business outcomes, be highly organised with excellent attention to detail. You will have the ability to understand complex concepts and communicate these effectively to stakeholders, while demonstrating strong analytical skills.


We’ll assess you against these behaviours during the selection process:

  • Seeing the Big Picture
  • Changing and Improving
  • Communicating and Influencing
  • Working Together
  • Delivering at Pace

Technical skills

We’ll assess you against these technical skills during the selection process:

Ability to understand complex concepts and communicate these effectively to stakeholders, depending on their specific needs, influencing opinion where necessary.
Strong analytical skills and excellent IT skills; including the use of online collaboration and communication tools to help manage large stakeholder groups.


A great place to work
HM Land Registry is a vibrant place to work with sport and social events and a variety of clubs. We offer flexible working to help you achieve a work-life balance that works for you and us.

Where difference is celebrated
We’re committed to fairness and equality for all, so you feel valued for who you are and what you do. Diversity fuels our innovation. Our shared values help us work together, to benefit the communities we serve.

Our employee diversity networks support our culture of inclusion and contribute to our diversity action plan.

Please click here for further information on our rewards package:
Working at HM Land Registry

Things you need to know


Successful candidates must pass a disclosure and barring security check.
People working with government assets must complete basic personnel security standard checks.

Selection process details

This vacancy is using Success Profiles, and will assess your Behaviours, Strengths, Experience and Technical skills.
To apply please complete the online application form and copy and paste your CV into the required section. Your CV needs to demonstrate your career history and qualifications.

You will also complete a Statement of Suitability (in no more than 750 words). Your Statement of Suitability should demonstrate how you meet the requirements of the role, that you have the essential skills/experience/qualifications listed on the Job Description. It should also include why you think you are suitable and what you can bring to the role. How you have tackled similar tasks and demonstrated skills outlined in the job specification.

Please provide evidence of how you meet the essential criteria listed below:

  • Experience of matrix managing cross-functional teams to deliver business outcomes.
  • Experience of engaging successfully with senior stakeholders, with a reputation for being a trusted advisor and an ability to influence stakeholders at all levels.
  • Demonstrative experience through the various stages of the full project life cycle, including creation/contribution to business cases.

The sift will take place shortly after the closing date, with video interviews and pre-prepared presentation, being held week commencing 7 June 2021.

The blended interview will test the experience and behaviours listed in the job description, as well as the strengths associated with the role. We want to hear your first, unrehearsed, natural response to strength questions, and so we don’t advertise which strengths are being tested.

HMLR is accredited to the Disability Confidence Scheme, which denotes organisations which have a positive attitude towards disabled people. Disabled applicants who meet the minimum essential criteria at the shortlisting stage are guaranteed an invitation to interview. If any candidate requires the panel to consider a reasonable adjustment or there is anything else they would like the panel to take into consideration they are asked to notify us of this at application stage where possible or during the process as soon as it becomes a requirement.

About the salary: For existing civil servants where a level transfer occurs existing salary will be honoured. Where this falls below the HM Land Registry minimum the minimum point will be paid. When HM Land Registry maximum is exceeded existing salary will be retained on a mark-time basis. An individual joining HM Land Registry on promotion from another government department / agency will be placed on the minimum of the higher pay range.

Please review your application form before clicking ‘submit’ – once you have submitted, you will not be able to amend your application.
Ensure your application form is received by the closing date for receipt of applications – this is 11:55pm on the advertised date.

If you would like further information about the use of your personal data, please click on the link below:
Job Applicant Personal Information

Feedback will only be provided if you attend an interview or assessment.

Location: All offices HMLR

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the Republic of Ireland
  • nationals from the EU, EEA or Switzerland with (or eligible for) status under the European Union Settlement Scheme (EUSS)
  • relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
  • relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
  • certain family members of the relevant EU, EEA, Swiss or Turkish nationals

Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :
Name : Jon Freeman
Email :

Recruitment team :
Email :

Further information

If you feel your application has not been treated in accordance to the Recruitment Principles and you wish to make a complaint, please email in the first instance. If you are not satisfied with the response you receive from HM Land Registry then you may take your complaint to the Civil Service Commission:


Candidate Pack – Transformation Design Manager