Support Services Assistant (x2)

Job Description

Thinking about your next step? Think about The Open University

Working at The Open University in Scotland involves helping a wide range of people achieve their potential.  We are looking for an enthusiastic and highly motivated person to join our Support Services team, which provides a range of infrastructure services and staff support in areas such as Human Resources, Estates, Finance, IT, and support for the organisation of our graduation ceremonies in Scotland.

You will need to have excellent telephone and written communication skills, be committed to providing a first-class support service for staff and be able to deal with a wide range of queries, multi-task and work with clashing deadlines.  In addition, you will be able to work fast and accurately and be resilient under pressure, while working as part of our close-knit team.

Strong IT, communication and organisational skills are key for this role.

What you get in return

We have a strong commitment to providing training and development in and beyond your current role.  We also offer a great range of benefits that support our employees and their families for the long term.

How to apply

All applications are completed online via the OU Job’s page by registering and clicking the “APPLY NOW” link.  Applications submitted via 3rd party websites will not be considered.

Access details for disabled applicants are available from The Open University in Scotland by emailing, quoting the vacancy reference above.

To apply for this role please submit the following:

  • CV
  • A personal statement that clearly identifies how you meet the criteria in the person specification. Please ensure that you provide relevant examples as evidence to support your statements.  The selection panel will consider how well the information you provide demonstrates that you meet the criteria in the person specification.

To ensure that your file is uploaded to our system correctly, please make sure your document is saved with the following file name as appropriate to the vacancy you are applying for: ‘Support Services Assistant’, surname, first initial.


Remember to attach your CV and Personal statement as ONE DOCUMENT. 

You will receive updates regarding your application from  Please ensure this email address is added to your list of trusted senders.  Please also keep an eye on your junk folder to ensure you do not miss any important updates regarding this role.

You can view your application communications on the Candidate portal.

If you have any queries relating to the recruitment process, please email quoting the vacancy reference number.

Closing date: 5pm on 28th January 2022

Interview date: Week of 14th February 2022

Find out more about The Open University and our mission by watching this short video on YouTube.

We value diversity and we recognise that different people bring different perspectives, ideas, knowledge and culture, and that this difference brings great strength.