Student Financial Support Assistant – Graduate Placement 2021/22 (non-GDP)

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Job Description

We are looking to recruit 2 Nottingham Trent University students who will be graduating in July 2021. The role is a fixed term opportunity for a 6 month period, commencing at the start of August 2021. Please note these posts are not part of the NTU Graduate Development Programme.

Student Support Services offer a range of practical, specialist and professional support services for students operating in an integrated, student services context across all three of the Nottingham Trent University campuses.

This is an exciting opportunity for NTU students graduating in July 2021 to gain experience of working within a financial support context in the Department of Student Support Services at NTU. Reporting to the Student Funding Officer, you will support the provision of student funding advice to home students (via email, telephone, video call and face to face). You will support the organisation and delivery of funding advice to students during the enrolment period and throughout term one. You will also contribute to several events and projects to support the delivery of the work of the service.

You will receive appropriate training to become familiar with the student finance regulations and procedures affecting home students. You will have excellent written and oral communication skills and demonstrate the ability to quickly familiarise yourself with procedures. You will be proficient in a range of software applications, in particular those used for remote working and communication (including MS Teams). You will have excellent organisational skills and be able to manage competing demands in a busy environment. Experience of working independently within clear boundaries is essential.

In your application (which includes an assessment form), please ensure that you state how you meet the criteria as stipulated in the person specification. This should be in addition to any supporting letter or CV that you may wish to attach.

Closing date: 18th June, 2021

Provisional dates for interviews:5th & 6th July, 2021

For an informal discussion regarding this position, please contact Lola Gordon, Student Funding Officer at

Successful applicants will usually be appointed to the base of the advertised salary grade, except in justifiable circumstances.

NTU prides itself on being an inclusive employer. We value and celebrate equality in opportunities, and we welcome applications from people who reflect the diversity of our communities.

This role is open to non-UK/Irish applicants subject to current UK Visas and Immigration (UKVI) rules. Please ensure that you have the appropriate right to work in the UK for this role and consult the Home Office website for further information.

We’re proud of how far we’ve come. With a shared vision, we are a community of more than 4,000 colleagues, all committed to our goal of becoming ‘the university of the future’. Do you have the passion to help us to go even further?

Please note that this role is covered by the Rehabilitation of Offenders Act (1974) and successful applicants will be asked to declare any unspent criminal convictions.

Location: City Site and Clifton Campus

Student Financial Support Assistant Job Description and Person Specification