ServiceNow Technical Analyst

Job Description

You will be responsible for capturing & defining business requirements and ensuring delivery of those requirements, within the ServiceNow platform.  You will be a strong negotiator, influencer, and team player, used to managing multiple stakeholders in demanding time-critical situations. You will use knowledge of ServiceNow to effectively convey the message from stakeholders to developers; demonstrating deep understanding of both the University and IT Strategies and how your role plays a part in enhancing Transformation.

This is a permanent, full time role at 37 hours per week, Monday to Friday.

For an informal discussion about the post, please contact Mike Askell, Head of Enterprise Development, at

To apply for this vacancy please click ‘Apply Now’ and submit a Covering Letter and your CV and where relevant any documents specifically requested in the Role Description and Person Specification.

Northumbria University takes pride in, and values, the quality and diversity of our staff. We welcome applications from all members of the community. The University holds an Athena SWAN Bronze award in recognition of our commitment to improving employment practices for the advancement of gender equality.

We welcome applications from the UK and across the world. Visit our web pages for details about the Relocation Assistance Scheme.

Please note this vacancy will close on 29/05/2022