Senior Setup and Support Manager

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Fixed Term
Job Description
  • Representing Eversheds Sutherland as the customer Project Manager in a relationship with the supplier’s data migration delivery team.
  • Working with Eversheds Sutherland’s technical team to complete the agreed deliverables in the plan.
  • Working with the delivery teams and testing partner to co-ordinate testing.
  • Working effectively within the organisation structure of the wider programme, forming good relationships with colleagues and suppliers to deliver the full programme as a team.
  • Effectively estimating costs, timescales and resource requirements for the successful delivery of the data migration workstream.
  • Ensuring that realistic project plans are prepared and maintained and tracking all activities against the plan, providing regular and accurate reports to stakeholders, as appropriate.
  • Monitoring costs, timescales and resources used, and taking action where these deviate from agreed tolerances. Ensuring that delivered systems are implemented within these criteria.
  • Identifying, assessing and managing risks to the success of the project.
  • Providing effective leadership to the project team ensuring that team members are motivated and developing their skills and experience. Taking appropriate action where performance deviates from agreed tolerances.
  • Actively representing the project team, ensuring that effective relationships are built and maintained with the business.
  • Ensuring that own projects are formally closed and, where appropriate, subsequently reviewed, and that lessons learned are captured and actioned. Producing appropriate documentation to support these processes.

 Skills and experience:

  • Educated to degree level or hold a professional qualification.
  • PRINCE 2 Practitioner qualified.
  • Minimum of 5 years of experience in a project management role.
  • A comprehensive knowledge of migrating data into iManage DMS.
  • Experience of OpenText DMS would also be an advantage.