Project Coordinator

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Job Description

We work with companies all over the world to get their words working harder. We do five big things: tone of voice, writing, training, content and naming. We’ve been around since 1999, and have offices in London and New York.

This is a permanent full-time time role. We have a hub in London, but we’re planning on working mostly remotely in the future.  We’re happy to consider candidates from areas other than London

As Project Coordinator, you’ll work as the glue that holds our global project management, sales, and creative teams together and help to deliver great service and maintain and grow relationships with prospective and existing clients. You’ll also carry out some of your own project plans and timelines to show the world’s biggest brands how words can solve their challenges.

What kind of person are you?

Like all of us at The Writer, you’re eager to learn the best way to help the biggest brands in the world communicate clearly and change the corporate world for the better.

You’re left and right-brained. You can find your way around both a data-laden excel doc and a wordy creative brief. You’re able to create and follow a plan of action and see it through because you can switch between these two worlds. Both a lefty and righty, you’re ready to pick up the numbers and the pen.

You’re a thinker and a doer. You’re at your best when you’re helping the team and clients find solutions to problems. But you’re more than a doer, you’re also a critical thinker. From creating a Zoom meeting, sorting files for the creative team, or decoding an opaque client email –you’re game for any task. But because you know each step, small or big, leads to success for the project and the team, you think and then do.

You know people. You know what gets the teams fired up, and what can also make the client tick. And you know just the right way to keep people to pace while having them enjoy the process at the same time.  You’re brilliant at writing and people like picking up the phone to speak to you or look forward to an email to you. And whether it’s the CMO or your co-worker, you can communicate with just about anyone.

You’re curious. People say you ask good questions. And you spend just as much time listening for the answer. You do your homework; anticipate next steps, and you understand the challenges your clients and co-workers are facing. You can read the room and spot when someone has a question before they ask.

We’re growing fast, so we’ll need you to adapt quickly to new projects and clients as they come rushing in, and help out when they inevitably change at the last minute.

What will you be doing? You’ll:

  • support the project management team to help us complete projects from start to finish
  • schedule meetings, balance calendars and keep track of client budgets
  • be a supportive and proactive member of the team
  • be tech-savvy and work across our project management and conference software, troubleshooting with tech support to smooth out any kinks that come up for the team
  • work across our account, project management, and creative teams to keep a project on time and on brief
  • help us be known for our quality of service and top-notch creative work, by helping the team provide great customer service.

Sound like you?

If so, please head to our application page, and send us your CV, as well as a few words explaining why you’re the right person for us if you would like. (You’ll need the files handy when you click the link.) Please ensure you mention Diversity Dashboard when applying.