IT Apprentice – Level 3

Job Description

Through your apprenticeship you will undertake a Level 3 digital Standard in your chosen field. Upon successful completion of the Level 3 apprenticeship programme and satisfactory performance, conduct and attendance, you will continue to Level 4 in your particular field and get exposure to traditional methodologies as well as newer agile and digital ones, whilst being supported by your manager and a buddy.

We have 3 exciting Level 3 apprenticeships roles – expected start date September 2021:

2 x Software Engineer Apprentice:

As a Software Engineer, you will contribute to the implementation of software solutions through the production of high-quality code. You will be involved in key stages of the development lifecycle throughout the build and deployment of the software through to providing support during the life of the service. You will bring coding expertise to the team, working alongside others to interpret design and architecture information and to produce quality code that is efficient and maintainable to resolve the problem.

For more details regarding this apprenticeship, please see the following links:
Level 3
Moving onto Level 4

1 x Infrastructure Engineer Apprentice:

As an Infrastructure Engineer, you will perform a key role in installing, maintaining and supporting a variety of virtualisation platforms up to and including operating system level; including the provision of 2nd and 3rd line support for technical queries. You will ensure that Incidents are resolved in a timely manner to meet defined Service Level Agreements and proactively help to complete customer requests for service as required, creating and maintaining team documentation as necessary.

For more details regarding this apprenticeship, please see the following link:
Level 3 and Level 4, Level 4 will depend on what specialist team you are placed in

1 x IT Service Management Analyst:

As an IT Service Management Analyst, you will handle operational delivering by working with service stakeholders to investigate, resolve and anticipate service problems. You will analyse and assess the impact of service changes and always put the customer at the heart of all your interactions. By investigating problems you will look for opportunities to improve existing processes and contribute to recommending solutions.

For more details regarding this apprenticeship, please see the following link:

Level 3 + 1 year of COMPTIA A+

Please note some of these posts will be considered for Security Clearance and could be subject to further background checks.

DDaT Open Evening

There will be an opportunity to attend a Virtual Open Evening on Wednesday 3 March at 5.30 – 7.30pm to learn more about the roles and working at HM Land Registry.

To register your interest, please email your name and contact number to:

Please follow the below links to see what some of our Apprentices have had to say:
Erin’s Blog
Jessica’s Blog

For more information about what its like to work here please see the following link:
Working for HM Land Registry/


To be successful in this apprenticeship, you’ll need to have at least 5 GCSE’s at grade C or grade 4 or above including Maths, English and ICT or science or equivalent.

You will understand the commitment needed to complete an apprenticeship and have a motivation for learning. You will be a competent user of computer software packages including knowledge of MS Office and email. Through your ability to think ahead, you will be able to anticipate problems and have excellent problem-solving skills. You can work as part of a team to achieve a team goal and can organise and prioritise your own work and tasks. You have effective and easy to understand communication skills (written and verbal) in a variety of situations

Please see attached candidate guidance pack for further information.

Due to Covid-19, the role will initially be home based so an induction and training will be carried out remotely, with full support from the team. Once safe to do so, your home office will be located in the vibrant waterfront city of Plymouth.


  • 5 GCSE’s grade 4 or grade C and above including Maths, English and ICT or Science or equivalent


We’ll assess you against these behaviours during the selection process:

  • Making Effective Decisions
  • Working Together
  • Delivering at Pace


HM Land Registry offers very competitive terms, conditions and benefits. We provide excellent opportunities for career progression, training and development. You will have access to Civil Service pension and benefits arrangements and generous leave allowances, as well as flexible working – exactly what you would expect from a progressive employer.

HM Land Registry is a great place to work, where difference is celebrated

We’re committed to fairness and equality for all, so you feel valued for who you are and what you do. Diversity fuels our innovation. Our shared values help us work together, to benefit the communities we serve.

Our employee diversity networks support our culture of inclusion and contribute to our diversity action plan. Our current focus is to encourage people from under-represented groups into management and leadership roles, especially people with disabilities, women and ethnic minority colleagues.

See a list of full benefits

Things you need to know


Successful candidates must pass a disclosure and barring security check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check.
People working with government assets must complete basic personnel security standard checks.

Selection process details

This vacancy is using Success Profiles, and will assess your Behaviours, Strengths, Ability and Experience.
To apply you will need to complete the short application form and take the online Civil Service Verbal test and Numerical Test as soon as possible. Ideally you should take the test before midday on 8 March 2021, to allow for the next stage of the application process.

Please complete the online application form to include your qualifications and experience and complete the additional questions.

Please advise which of the Level 3 Apprenticeships you would like to apply for and why? Software Developer, Infrastructure Engineer or Service Management Analyst (you can choose more than one apprenticeship).

What attracted you to working for HM Land Registry?

The Statement of Suitability section (in no more than 1000 words) should demonstrate evidence of the below criteria:

Please explain your exposure to and your current skill level in IT.
• Please consider: Any learning/qualifications you have in IT; what things interest you in this field you wish to work?

Please describe a time when you have been proactive in developing yourself/skills.
• Please consider: Why you choose that development? What you did to develop? How you have benefited from the learning?

Please can you describe a situation when you have worked in a team to achieve a common goal.
• Please consider: What qualities you brought to the team to help achieve the goal? What challenges you faced and how you dealt with them and what was the outcome of this?

Please tell me about a time when you had to complete a large volume of work within a tight timescale.
• Please consider: How you motivated yourself? How you overcame any setbacks? How you prioritised the work?

(Note: If you do not have a work-based examples then an example from school/college/clubs will suffice).

The sift will take place shortly after the closing date. The final stage will consist of an interview and short exercise which will be conducted as a video interview w/c Monday 15 March 2021.

Please review your application form before clicking ‘submit’ – once you have submitted, you will not be able to amend your application.

Ensure your application form is received by the closing date for receipt of applications – this is 11:55pm on the advertised date.

HMLR is accredited to the Disability Confidence Scheme, which denotes organisations which have a positive attitude towards disabled people. Disabled applicants who meet the minimum essential criteria at the shortlisting stage are guaranteed an invitation to interview.

If any candidate requires the panel to consider a reasonable adjustment or there is anything else they would like the panel to take into consideration they are asked to notify us of this at application stage where possible or during the process as soon as it becomes a requirement.

If you would like further information about the use of your personal data, please click on the link below:
Job Applicant Personal Information

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of Commonwealth countries who have the right to work in the UKs
  • nationals of the Republic of Ireland
  • nationals from the EU, EEA or Switzerland with (or eligible for) status under the European Union Settlement Scheme (EUSS)
  • relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
  • relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
  • certain family members of the relevant EU, EEA, Swiss or Turkish nationals

Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :
Name : Sue Wright
Email :

Recruitment team :
Email :

Further information

If you feel your application has not been treated in accordance to the Recruitment Principles and you wish to make a complaint, please email in the first instance. If you are not satisfied with the response you receive from HM Land Registry then you may take your complaint to the Civil Service Commission:


Candidate Pack Level 3 IT apprentices Opens in new window(pdf, 1372kB)