HR Shared Service Manager

Full Time
  • Post Date: June 26, 2020
  • Apply Before: July 31, 2020
  • Job Reference 4821HR
  • Salary Range Competitive
  • SALARY & BENEFITS £Competitive plus company benefits
  • Job Contact Helena Priest
  • Contact Email
  • Job Level Management
Job Description

A role that we are exceptionally delighted to bring to market; Our next HR Shared Service Manager. Working as part of the Reach HR Shared Services Management team, we are looking for someone to lead and operationally manage the group HR Administration Services function. Location is flexible, so we are open to applications from across the UK.

We’re extremely proud of the recent journey undertaken by shared services – one that has seen our function become centralised, operating multiple services, and being well adapted to across the wider business. But now, it’s all about the next stage of our journey, and this is centred around one of our values: Customer Focus.

We breathe our values of Collaboration, Determination, Imagination and Customer Focus, underpinning the work our talented employees produce every single day, from editorial and HR, to technology and print. We strongly believe in the benefits of flexible working and autonomy in our day to day jobs.

So on that note, who are we?

We are the UK’s largest news publisher, with influential national newsbrands such as the Daily Mirror, Daily Express, Sunday People, OK! Magazine, Daily Record, and more than 100 distinguished regional titles. Every day our newsbrands – national and regional, in print and online – reach millions of people up and down the country.

Last year we sold 620 million newspapers, with 5.8 million readers of one of our brands each month. Our network of over 70 websites provide 24/7 coverage of news, sport and showbiz stories, with 8.1 billion page views per year

What will you be doing?

  • You will lead a team of 7 direct reports to ensure a customer focused approach is delivered through every transaction
  • You will drive effective process and service improvements across the team
  • You will coordinate and prioritise work activity in the team
  • You will develop, analyse and present Management Information to support and drive continuous improvement across the function.
  • You will drive engagement of the team that reflects in the relevant key drivers within your Peakon score
  • You will be required to support the Head of HR Services and wider HR team with project set up and delivery
  • You will support and manage and maintain third party accounts/contracts which support team service delivery.

Who are we looking for?

You’ll be a competent people manager with experience of operating at management level within a shared service environment. You’ll enjoy coaching a team and guiding different personalities and learning styles. Analysing data and reports will be an important part of the role, and you will be expected to use data to help drive your own and overall team performance. This is a busy role, so we are looking for someone who can manage stakeholders, remain calm under pressure and not be afraid to challenge the norm or best practice. You’ll be confident, not afraid to voice your opinions and drive positive action.

Package Description

In addition to competitive salaries, 25 days of annual leave (plus bank holidays), bonus structures (if applicable) and a contributory pension scheme, Reach plc have a wealth of flexible benefits on offer. These include a holiday purchase scheme, cycle scheme, technology scheme in conjunction with Curry’s PC World, car scheme, health cash plan, employee loans and lots of high street discounts.

Reach plc believe diversity brings benefits for our customers, our business and our people. This is why we are committed to being an inclusive employer and encourage applications from all suitable applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation.

We will be reviewing applications as they are received so please don’t delay in submitting your application.

To apply, please follow this link and complete the job application form on our careers site: