Senior Setup and Support Manager

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Job Description

Do you want to be responsible for establishing and growing the data science function within a transforming government organisation? You will define and embed the strategic direction and build a strong infrastructure of tools and technology. As leading Practitioner, you will identify complex business problems to maximise the value of data through automation or developing smarter processes leading to better registration efficiency. You will be responsible for ensuring that the data science community of practice is active and brings measurable value. You will promote our data science practice across government and externally at events and build good working relationships with high profile stakeholders like Government Digital Service (GDS) and the Department for Business, Energy and Industrial Strategy (BEIS). You will be Head of function as well as Head of Practice, continually developing and leading on new ways of working.

It is a very exciting time to join us as we continue on a major digital transformation programme. Our existing software systems form part of the critical national infrastructure, safeguarding land and property ownership valued at £7 trillion, enabling over £1 trillion worth of personal and commercial lending to be secured against property across England and Wales. You will join our award-winning Digital, Data and Technology Directorate which is the in-house IT division at the heart of the move to a digital, data-driven organisation with the ambition to provide our customers with cutting-edge digital services.

Job description

As an expert in this field, you will be able to demonstrate significant experience of working with data engineers to map, produce, transform and test new data feeds for data owners and consumers, selecting the most appropriate tools and technologies. You will have experience of leading, building and implementing significant data science driven business change in a wide variety of contexts and knowledge of working within the data science ethics framework.

You can show how you have experience of leading and growing data science practice and capability and are able to coach and share own experience of being a high performing data scientist.

For more information about the job, please see the attached job description.


You will define and lead the implementation of the data science strategy, working closely with stakeholders to establish and embed data science as a new and valuable practice. Working with multi-disciplined teams you will identify the business benefit of data science products and communicate this in a compelling way so that data science benefits are aligned to wider organisational objectives.

As the leading authority in how data and information can be used to optimise processes you will influence strategic and operational decision making. You will ensure that our people in data science roles have the appropriate skills and capability and support to be effective in their role as well as access to learning & development to help them grow.


We’ll assess you against these behaviours during the selection process:

  • Leadership
  • Communicating and Influencing
  • Working Together
  • Developing Self and Others
Technical skills

We’ll assess you against these technical skills during the selection process:

  • • Experience of working with data engineers to map, produce, transform and test new data feeds for data owners and consumers, selecting the most appropriate tools and technologies.
  • • Experience of leading, building and implementing significant data science driven business change in a wide variety of contexts.
  • • Knowledge and experience of working within the data science ethics framework.

We offer very competitive terms, conditions and benefits. We provide excellent opportunities for career progression, training and development. We will ensure you are able to keep your knowledge up to date with emerging trends and technologies. You will have access to Civil Service pension and benefits arrangements and generous leave allowances, as well as flexible/remote working – exactly what you would expect from a progressive employer.

Located in the vibrant waterfront city of Plymouth, our environmentally friendly offices provide a great setting in which to work. Hundreds of miles of stunning coastline and 368 square miles of Dartmoor National Park are within easy reach. If you are thinking about moving to the area then we may be able to offer some financial assistance with this as we want the best people.

It is a great place to work, where difference is celebrated and we’re committed to fairness and equality for all, so you feel valued for who you are and what you do. Diversity fuels our innovation. Our shared values help us work together, to benefit the communities we serve. Our employee diversity networks support our culture of inclusion and contribute to our diversity action plan.

See full benefits here:

Things you need to know

Successful candidates must pass a disclosure and barring security check.

Selection process details

This vacancy is using Success Profiles, and will assess your Behaviours, Strengths, Experience and Technical skills.

Please attach an anonymous CV when prompted; include your qualifications, career history, skills and experience and a short statement of suitability (no more than 500 words) why you think you are suitable for the role.

An initial sift of your CV will be conducted against the Essential Criteria listed.

If you want to talk to us to find out more before applying then please do – call us on 0300 006 7629.

If we invite you for an interview you will have the opportunity to tell us more about your skills and experience and also talk to the panel who will tell you more about the opportunity. We won’t take a long time to make the invite and will arrange interviews as soon as possible.

Find out more from our community what its like to work for us at the following links:


Five Things you didn’t know about working for DDaT

Our Business Strategy for 2017-2022 sets out our aims of:
• brilliant at the basics;
• a comprehensive Land Register;
• world-leading through Digital Street – our ground-breaking research and development project exploring how land registration might work in 2030;
• opening our data;
• expert people; and
• financially strong.

Please review your application form before clicking ‘submit’ – once you have submitted, you will not be able to amend your application.

Ensure your application form is received by the closing date for receipt of applications – this is 11:55pm on the advertised date.

HMLR is accredited to the Disability Confidence Scheme, which denotes organisations which have a positive attitude towards disabled people. Disabled applicants who meet the minimum essential criteria at the shortlisting stage are guaranteed an invitation to interview.

If any candidate requires the panel to consider a reasonable adjustment or there is anything else they would like the panel to take into consideration they are asked to notify us of this at application stage where possible or during the process as soon as it becomes a requirement.

If you would like further information about the use of your personal data, please click on the link below:

Job Applicant Personal Information

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements
Open to UK, Commonwealth and European Economic Area (EEA) and certain non EEA nationals. Further information on whether you are able to apply is available here.
Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles.

The Civil Service embraces diversity and promotes equality of opportunity. There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.

Apply and further information

Contact point for applicants
Job contact :
Name : Recruitment Team on 0300 006 7629
Email :
Recruitment team :
Email :
Further information

If you feel your application has not been treated in accordance to the Recruitment Principles and you wish to make a complaint, please email in the first instance. If you are not satisfied with the response you receive from HM Land Registry then you may take your complaint to the Civil Service Commission: