Audience Experience Managers

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Job Description

Liverpool Everyman and Playhouse are looking for people to join the Audience Experience management team at the Theatres:

  • Café and Events Manager
  • Audience Experience Manager – Resources

All members of the Audience Experience team aim to provide an excellent standard of customer care; ensure licensing legislation is upheld across the theatre sites; look after the audience health, safety and welfare and develop opportunities to increase earned income throughout the front of house operation.

The Café and Events Manager will be responsible for creating front of house spaces in which all members of our city feel welcome, valued, represented and safe, ensuring the smooth co-ordination of the daily running of the Everyman Street Café, and supporting the development of the Everyman Bistro.

The Audience Experience Manager – Resources will ensure appropriate staffing levels are maintained and deployed across the Audience Experience Team to ensure smooth business operations, and lead on the development and implementation of the Audience Experience Training Plan

More information about the roles can be found at:

We will shortlist based on how each candidate meets the person specification shown in the job description, but we believe that even if a candidate doesn’t have all the experience we ask for, they might still have the values, enthusiasm and qualities that we’re looking for, so please don’t be put off from applying because you don’t feel you have all the experience. If you would like to have an informal conversation about the role in advance of application, this can be arranged via the website.