Internal Communications Officer

  • Post Date: May 4, 2020
  • Apply Before: May 28, 2020
  • Job Reference 51092
  • SALARY & BENEFITS £23,053
  • Contact Email
  • Job Level Senior Executive Officer
Job Description
The role of the Internal Communications Officer will be to manage the content for corporate channels using a content management system to ensure the delivery of the communication strategy and campaign materials.

The Internal Communications Officer will also ensure that all content published on the intranet meets the objectives of the internal communications strategy and adheres to the in-house style.

  •  Manage all relevant intranet inboxes to service level agreement on a day to day basis
  • Produce clearly written, engaging materials, for publication across all corporate communication channels and emerging digital media
  • Help to provide best practice communication advice to clients and stakeholders
  • Manage intranet content on a day to day basis
  • Work collaboratively with colleagues across the Communication Division to ensure all strategies are joined up.
  • Monitor the use of Yammer across the organisation.
Person Specification

Essential criteria:

  • Experience of designing and developing engaging, targeted content and messages suitable for use across a range of channels.
  • Good written and oral communication skills. The ability to write clearly, concisely and accurately.
  • Good organisations skills and the ability to ensure that work is completed to tight deadlines.
  • The ability to build and maintain good working relationships with colleagues.
  • The desire to achieve quality outcomes and excellence in everything you do.
  • Membership of a professional organisation such as CIPR, CIM or IoIC.

We’ll assess you against these behaviours during the selection process:

  • Communicating and Influencing
  • Delivering at Pace
  • Working Together
  • Managing a Quality Service

The Office for National Statistics is part of the Civil Service, and as such we share a number of key benefits with other departments, whilst also having our own unique offerings to support our 5000+ valued employees across the business

Whether you are hearing about us for the first time or already know a bit about our organisation, we hope that the benefits pack attached (bottom of page) will give you a great insight into the benefits and facilities available to our employees, and our fantastic working culture.

We are an organisation that takes the well-being of its employees seriously and lives and breathes the desire to modernise the workplace of the future. Everyone, from our office-based staff in Newport, London and Titchfield, to our field interviewers and airports and ports passenger survey staff, are part of a diverse and inclusive family.


Selection process details

This vacancy is using Success Profiles, and will assess your Behaviours and Experience.

Assessment at application stage will be based on your CV and personal statement. Your CV should be tailored to demonstrate any skills, knowledge and experience that are relevant to the content of the role.

Your personal statement should be no longer than 1250 words. You should use this space to provide evidence for each essential criteria within the person specification. As the criteria are scored, we would recommend that you give clear examples for each including the impact of your actions. Success Profiles Behaviour examples are not required at this stage.

In cases where there is a high number of applications the sift pass mark may be adjusted and candidates will be invited to interview in merit order, i.e. those scoring the highest.

Should you be invited to interview, you will be assessed using various assessment techniques aligned to the new Civil Service Success Profiles, where you’ll be assessed against all the behaviours outlined in the advert.

A presentation or test may be required as part of the interview process. Further information will be provided to successful candidates prior to interview if necessary.

In certain circumstances, interviews may be conducted by Video Conference.

A reserve list may be held for a period up to 12 months from which further appointments may be made.

The Sift will be conducted from 01/06/2020
Interviews will be conducted from 15/06/2020

For the full terms and conditions of the post, please see attachment.

Feedback will only be provided if you attend an interview or assessment.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
Apply and further information
Job contact :
Name : Adam Wheeler
Email :
Recruitment team :
Email :
Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Paul Cudmore, Office for National Statistics, Government Buildings, Cardiff Road, Newport NP10 8XG. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission at